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YouTube Not Working: What to Do If YouTube Videos Won’t Play

What exactly do you do when you discover YouTube not working? We’ll tell you in this post.

YouTube receives over 400 hours of content uploaded every minute and over at least a billion hours of videos watched every day. But, just what if you sign in for the UEFA Champions League, and YouTube videos won’t play?

YouTube is owned by Google, owned by Alphabet, one of the biggest companies in the world.

While Google search engine is the most powerful search engine on the internet, YouTube is the largest online video platform in the world with more than 1.5 billion logged-in visitors each month.

Google does a great deal of work keeping YouTube up and running.

So, after missing out on watching the actual live Champions League game, then you find out you can’t even watch the freaking game’s highlights on YouTube or perhaps it is to watch your favorite YouTuber and at that time you ask yourself, Why will YouTube not work? Why would YouTube videos not play?

It’s rare for YouTube to be completely down, but then, it has happened before. You may want to check first if the problem is with YouTube itself rather than anything on your side.

Whenever there is a major downtime with YouTube, the quickest way to know about it, is by checking Google News and search for “YouTube down” or “YouTube outage”. It is common that news outlets will also report on it.

Okay, so what if you find out that YouTube seems to be working for others but just not you?

Check on these troubleshooting steps if you’re using YouTube on an Android device or an iOS device, like an iPhone or iPad.

1. Restart Your Device

samsung galaxy s10 plus
Samsung Galaxy s10+ // Trusted Reviews

A lot of smartphone-related problems such as YouTube videos not loading and more can and have been solved by just restarting the device.

The decision would help close apps running in the background, among other things, which might be fueling the issues you’re having.

You are sure to get this done in a minute or two. If you find out YouTube is not working, press and hold the power button on your device, then tap the restart option when it pops on your screen. Go ahead to open the YouTube app to see if you had the problem solved a few minutes after you have successfully restarted your device.

2. Check Internet Connection

YouTube may not load or work because of internet connection issues. Consider checking to see whether or not you’re connected to the internet by opening the settings menu — Wi-Fi or device’s network.

After doing that, go ahead and perform other Internet-related tasks like making a keyword search on Google, but aside visiting YouTube. If this is successful, then your internet connection isn’t to blame for YouTube not working.

3. Update Your Operating System

android devoce
Image: Lifewire

It is also possible that YouTube could encounter problems due to a dated version of your Android.

Go to the settings menu, find and tap on system updates, download and then, install the update if available.

This step is crucial in solving your YouTube not working problems and if that doesn’t do the trick, make sure to jump on the next solution we’ve got for you, updating your YouTube app.

4. Update The YouTube App

Google apps

Another fix to consider if YouTube is not loading is to do an update of the app.

To do this, you need to open the Google Play Store app. Tap on “My apps & games”. Then, tap the “Update” button which is next to the YouTube app if an update is available.

After that has been completed, go ahead to launch the YouTube app and check if everything is now fine, at this time, if YouTube isn’t down or anything, then you should be fine or all along the reason your YouTube account may not be working is a tiny problem like date settings on your device.

5. Clear The YouTube App’s Cache And Data

Another fix for your YouTube issues is to clear YouTube’s cache and data.

Deleting the app’s cache will help get rid of temporary data, while deleting data will remove all app data, including various settings.

Go to settings, tap on “Apps”, and select YouTube.

You will choose “Storage”, which will also give you the options to Clear data and Clear cache. Clear the cache first, then check up YouTube if it now works well.

If the issues persist, then go back and clear data.

6. Check Your Date And Time Settings

Date And Time Settings

Well, while this suggestion may look weird, it is possible YouTube videos won’t play because Google servers are having issues syncing properly with the date and time settings of your device.

Go ahead into the settings, tap on “Date & time”, and make sure the “Automatic date & time” option is turned on.

See if the problem is solved and if not there’s only one thing left to do to solve your YouTube won’t play videos problem.


These should fix your YouTube problems, if the problems still persist please let us know in the comments section so we can defuse the situation together, hopefully. Did you solve your YouTube not working problems recently?

You could as well tell us how you got your YouTube working 🙂

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